Regulatory information and complaints
Who provides the legal services
Laurence Gray is a Consultant Solicitor and Partner at Keystone Law. Keystone Law Limited is authorised and regulated by the Solicitors Regulation Authority (SRA number 400999).
Keystone Law Limited is a company registered in England and Wales (company number 4650763). Its registered office is at 48 Chancery Lane, London WC2A 1JF.
You can check Keystone Law’s authorisation on the Solicitors Regulation Authority’s register. The professional rules that solicitors must follow are set out in the SRA Standards and Regulations. Details of the firm’s professional indemnity insurance, including the insurer and the territorial coverage of the policy, are available on request.
Complaints
If you are unhappy with any aspect of the service you receive, please raise it with Laurence first — most concerns can be resolved quickly that way. If that does not resolve matters, Keystone Law’s complaints procedure explains how to make a formal complaint and how it will be handled.